Collective Protection — Moving and Changing Address

Collective Protection — Moving and Changing Address

This article explains what people with collective protection should know when moving to another home or municipality in Norway and when their address changes.

There is an important difference between changing your registered address, registering a postal address and moving out of Norway.

Always report changes correctly to the relevant Norwegian authorities.

1. Why your address matters

Norwegian authorities use your registered address to contact you and determine which municipality and local services are relevant to you.

An incorrect address can cause important letters or decisions to be delayed or sent to the wrong place.

2. Moving within Norway

If you move from one address in Norway to another, you must report the move to the National Population Register through the Norwegian Tax Administration (Skatteetaten).

The notification must be submitted no later than eight days after you have moved.

3. How early can you report a move?

A change-of-address notification can be submitted as early as 31 days before the planned move.

If you have already moved, report the change as soon as possible and do not wait.

4. Registered address and postal address

Your registered residential address and your postal address are not necessarily the same.

If you want your mail sent to a different address from your registered residential address, you can register a postal address.

Keep the postal address updated if it changes.

5. Moving to another municipality

If you move to another municipality, update your registered address through Skatteetaten.

The municipality where you actually live can be responsible for local services such as schools, kindergarten and other municipal services.

6. Moving and collective protection

Moving to another address inside Norway does not by itself mean that you lose collective protection.

However, you must keep your official information correct.

If you move out of Norway, that is a different situation and can affect the extension of your collective protection.

7. Moving out of Norway

If you leave Norway with the intention of staying abroad for at least six months, you must notify the Norwegian Tax Administration according to the applicable rules.

UDI states that collective protection will not be extended if you have moved outside Norway.

If you plan to move permanently or for a long period to another country, check the current UDI rules before moving.

8. Moving back to Ukraine

If you decide to move back to Ukraine, you must report the move from Norway.

UDI also provides information about voluntary return/repatriation support when the applicable conditions are met.

Before moving, check the consequences for your residence permit and other services.

9. Moving to another country

If you move from Norway to another country, you are responsible for checking whether you have the right to enter and live in that country.

A Norwegian collective protection permit does not automatically give you residence rights in another country.

10. Informing UDI

If your registered address has changed, make sure the relevant Norwegian authorities can obtain your correct address.

The National Population Register is an important source of address information.

If UDI specifically asks you to provide updated contact information, follow the instructions in the communication from UDI.

11. Telephone number and contact information

An address is not the only important contact detail.

If your telephone number changes, make sure relevant authorities and services have the information they need to contact you.

UDI has specifically noted difficulties contacting people from Ukraine who have changed telephone numbers or addresses.

12. Moving and the municipality

If you are participating in the Introduction Programme, contact your municipality before or immediately after a move.

A move can affect:

- your programme; - Norwegian language training; - work-oriented activities; - appointments; - local services; - school or kindergarten arrangements.

13. Moving and NAV

If you receive NAV benefits or services, tell NAV about a change that affects your case.

This can include moving to another municipality or changing your living situation.

14. Moving and school

If you have children attending school, contact the municipality and school when you move.

A child may need a new school place if the family moves to another school district.

15. Moving and kindergarten

If your child attends kindergarten, contact the municipality and kindergarten about the move.

A new municipality may have different application procedures and deadlines for kindergarten places.

16. Housing documents

Keep important documents connected with your new home.

These can include:

- rental agreement; - move-in documentation; - information about rent; - electricity agreement; - deposit documentation; - correspondence with the municipality; - correspondence with NAV or other authorities.

17. Change of address and mail

After moving, check that important letters are reaching you.

Keep your postal address updated if your mail should be delivered somewhere other than your registered residential address.

Also update private organisations where necessary, such as your bank, insurance company, employer or school-related services.

18. Change of address and residence card

A change of address does not normally mean that you automatically receive a new residence card.

Follow the current instructions from UDI and the police if your residence card needs to be replaced for another reason.

19. If you are temporarily staying somewhere else

A temporary stay at another address is not necessarily the same as moving.

If you are unsure whether a situation should be registered as a move, check the current rules from Skatteetaten or contact them.

20. Moving and financial assistance

If you receive economic social assistance, a change of address can affect your application or which NAV office handles your case.

Tell NAV about relevant changes and provide your new housing documentation if requested.

21. Moving and public services

Before moving, make a list of the services that may need to know about the change.

This can include:

- Skatteetaten; - NAV; - municipality; - school; - kindergarten; - GP or other healthcare services; - employer; - bank; - insurance company; - electricity provider; - postal services.

22. What you should do when moving

If you move within Norway:

- report the change of address to Skatteetaten; - do this no later than eight days after moving; - register a postal address if your mail should go elsewhere; - contact your municipality if local services change; - inform NAV if your case is affected; - contact school or kindergarten about your children; - update important private services; - keep your new rental and housing documents.

23. What you should do before moving out of Norway

If you plan to move outside Norway:

- check the current UDI rules; - check the rules for reporting the move to Skatteetaten; - contact your municipality if you participate in the Introduction Programme; - contact NAV if you receive benefits; - arrange school or kindergarten matters; - check whether you have a right to live in the destination country; - understand the possible consequences for collective protection before leaving.

24. Official information

Skatteetaten — Moving within Norway: https://www.skatteetaten.no/en/person/national-registry/moving/within-norway/

Skatteetaten — You must notify us when you move: https://www.skatteetaten.no/en/person/foreign/you-must-notify-us-when-you-move/

UDI — Information for people fleeing the war in Ukraine: https://www.udi.no/en/ukraine/

UDI — I want to leave Norway: https://www.udi.no/en/information-ukraine-and-russia/ukraine/i-want-to-leave-norway/

NAV — Information for people affected by the war in Ukraine: https://www.nav.no/ukraina

IMPORTANT

Rules concerning registration, addresses, municipalities, residence permits and public services can change.

The latest information from Skatteetaten, UDI, NAV and the municipality always takes priority.

This article provides general information and does not replace an individual assessment by the responsible authority.

Official source: