Practical guides for life in Norway
Step-by-step help with BankID, NAV applications, travel tickets and workers’ rights in Norway.
Set up the BankID app
Use an existing BankID to activate the app on your phone.
Check that your BankID is active. If you do not have one, contact your bank first.
Download the official BankID app and follow its activation instructions.
Choose an available identity check in the app and finish activation.
When signing in, select BankID app and approve the request on your phone.
Apply for financial social assistance
Find the application, prepare relevant documents and follow its status.
Read NAV’s information to see what you can apply for and what documents may be requested.
Gather information about your income, expenses and the costs you need help with.
Use the application linked by NAV, describe what you need and submit attachments.
Log in to follow your application and send any additional documents NAV requests.
Buy a ticket in the Ruter app
Plan a local journey and buy a ticket in Oslo and Akershus.
Open the Ruter app and search for your journey.
Check the zones, ticket type and traveller details.
Choose a payment method and buy the ticket before you travel.
Keep the ticket available in the app during your journey.
Find and buy a Vy train or bus ticket
Compare departures and complete a booking with Vy.
Search for your starting point, destination and travel date on Vy.
Compare departures and check the ticket conditions.
Choose the ticket and complete payment on Vy’s site or app.
Check the ticket details and keep the ticket ready for inspection.
Find or change your GP on Helsenorge
Check the official service for available GPs and how to change yours.
Open the Helsenorge page about changing your GP.
Sign in to see the GP service available for you.
Check available doctors and follow the instructions to request a change.
Review the confirmation and check when a change takes effect.
Check your tax deduction card
See how to order, view or change your tax deduction card.
Open the Tax Administration’s page about tax deduction cards.
Read which process applies to your situation before signing in.
Provide the information requested by the service to order or change the card.
Review the result and follow any instructions about identity checks.
- Your rights when working in Norway
An overview of contracts, working hours, pay and workplace safety.
- Written employment contract
What your employment contract should contain.
- Working hours and breaks
Learn how working time and rest are regulated.
- Minimum wage in selected sectors
Check the current sectors and rates on the official page.