Practical guides for life in Norway

Step-by-step help with BankID, NAV applications, travel tickets and workers’ rights in Norway.

Set up the BankID app

Use an existing BankID to activate the app on your phone.

Check that your BankID is active. If you do not have one, contact your bank first.

Download the official BankID app and follow its activation instructions.

Choose an available identity check in the app and finish activation.

When signing in, select BankID app and approve the request on your phone.

BankID

Apply for financial social assistance

Find the application, prepare relevant documents and follow its status.

Read NAV’s information to see what you can apply for and what documents may be requested.

Gather information about your income, expenses and the costs you need help with.

Use the application linked by NAV, describe what you need and submit attachments.

Log in to follow your application and send any additional documents NAV requests.

NAV

Buy a ticket in the Ruter app

Plan a local journey and buy a ticket in Oslo and Akershus.

Open the Ruter app and search for your journey.

Check the zones, ticket type and traveller details.

Choose a payment method and buy the ticket before you travel.

Keep the ticket available in the app during your journey.

Ruter

Find and buy a Vy train or bus ticket

Compare departures and complete a booking with Vy.

Search for your starting point, destination and travel date on Vy.

Compare departures and check the ticket conditions.

Choose the ticket and complete payment on Vy’s site or app.

Check the ticket details and keep the ticket ready for inspection.

Vy

Find or change your GP on Helsenorge

Check the official service for available GPs and how to change yours.

Open the Helsenorge page about changing your GP.

Sign in to see the GP service available for you.

Check available doctors and follow the instructions to request a change.

Review the confirmation and check when a change takes effect.

Helsenorge

Check your tax deduction card

See how to order, view or change your tax deduction card.

Open the Tax Administration’s page about tax deduction cards.

Read which process applies to your situation before signing in.

Provide the information requested by the service to order or change the card.

Review the result and follow any instructions about identity checks.

Skatteetaten